Last updated: 9 July 2025
1. Who we are & how to contact us
M/O Entertainment Limited (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal data is handled responsibly and lawfully.
For any privacy-related questions or data access requests, please contact us at: Info@daytimediscoevent.co.uk
2. What personal data we collect
- Information you provide: name, email address, phone number, event booking or ticketing details, and any other data you share via forms or communication with us.
- Automatically collected: IP address, browser type, device identifiers, and website usage data via cookies and analytics tools.
3. How we use your data
- To process event bookings and ticket sales.
- To respond to enquiries and provide customer support.
- To send marketing communications and event updates (if you have opted in).
- To improve our website and services.
- To detect and prevent fraud and ensure security.
4. Sharing your data with third parties
We may share your personal data with trusted service providers such as ticketing platforms, payment processors, email service providers, and website hosting companies, strictly for operational purposes. We do not sell your data. We may also disclose data to comply with legal obligations or regulatory requests.
5. Cookies and tracking
Our website may use cookies to enhance user experience, track website traffic, and personalise content. Upon visiting our site, you may choose to accept or reject non-essential cookies. You can also manage cookies through your browser settings at any time.
6. Data storage & international transfers
Your personal data is stored securely in the UK or European Economic Area (EEA). If your data is transferred outside these regions, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your information.
7. Data retention period
We retain your data only for as long as necessary. Booking records and related communications may be stored for up to 3 years. Analytics data is typically retained for 12 months unless required longer by law.
8. Your rights under GDPR/UK Data Protection Act
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or outdated information
- Request deletion of your data
- Restrict or object to processing of your data
- Receive your data in a portable format
- Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact Info@daytimediscoevent.co.uk.
9. Children
Our services and events are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have collected data from a child, please contact us so we can delete it promptly.
10. Updates to this policy
We may update this Privacy Policy occasionally to reflect changes in law or our operational practices. The latest version will always be published on this page with an updated “Last updated” date.
11. Complaints
If you are not satisfied with how we handle your data, you may contact us directly or lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.